Concierge Services
Ela’s curated network of Cincinnati’s finest professionals ensures every detail of your real estate journey is handled with care.
A Full-Service Experience
From first showing to final walk-through and beyond, every detail is anticipated and managed.
Home Staging & Design
Transform your home to maximize buyer appeal and command top-dollar offers.
- Full-home professional staging with Cincinnati furnishings
- Interior design consultation with color and material palettes
- Furniture rental coordination from premium showrooms
- Color consultation for walls, trim, and accent features
- Art curation and placement for visual impact
- Decluttering and organizational strategy sessions
- Curb appeal enhancement with seasonal plantings
- Pre-listing walk-through with buyer-eye feedback
Professional Photography & Media
Stunning visuals that stop the scroll and drive showings.
- HDR photography with professional lighting rigs
- Drone and aerial photography for estate-scale properties
- Matterport 3D virtual tours with dollhouse view
- Twilight and golden-hour exterior photography
- Cinematic property video with licensed music
- Social media reels and vertical video edits
- Floor plan creation with accurate measurements
- Neighborhood and lifestyle video segments
Pre-Sale Preparation
Get your home market-ready so nothing stands between you and a strong offer.
- Pre-listing home inspection coordination
- Repair management with vetted contractors
- Landscaping enhancement and seasonal cleanup
- Professional deep cleaning and window washing
- Roof, HVAC, and plumbing pre-inspection reviews
- Hardwood floor refinishing and carpet replacement
- Kitchen and bathroom refresh recommendations
- Driveway and walkway pressure washing
Moving & Relocation
Seamless transitions whether you are moving across town or across the country.
- Vetted moving company referrals with competitive bids
- Full-service packing and unpacking coordination
- Climate-controlled storage solutions
- Utility transfer and setup assistance for all providers
- School enrollment guidance for relocating families
- Pet relocation services and vet referrals
- Temporary housing and corporate rental arrangements
- Change-of-address and mail forwarding checklist
Financial & Legal
Expert guidance from trusted professionals at every step of the transaction.
- Real estate attorney referrals for contract review
- Tax advisor connections for capital gains planning
- Lender pre-approval with preferred mortgage partners
- Title company coordination and escrow management
- Estate and trust sale legal guidance
- 1031 exchange specialist introductions
- Home warranty comparison and enrollment
- Insurance policy review and new-home coverage
Post-Close Support
The relationship doesn't end at closing—it's just beginning.
- Contractor and handyman recommendations on demand
- Home warranty enrollment and claims guidance
- Property management referrals for investment owners
- Annual market updates and home valuation reports
- Seasonal maintenance reminders and checklists
- Invitation to exclusive client appreciation events
- Neighborhood introduction and community connections
- Lifetime access to the preferred vendor network
The Concierge Timeline
Here is exactly what Ela handles at every stage of your transaction, so nothing falls through the cracks.
Pre-Listing
6 Weeks Before- Walk-through consultation to identify value-boosting improvements
- Professional staging consultation and furniture selection
- Coordinate repairs, painting, and cosmetic touch-ups
- Schedule professional photography and videography
- Plan marketing timeline and target buyer profile
- Order pre-listing inspection to eliminate surprises
Active Marketing
Weeks 1–4- Launch MLS listing with premium photography and 3D tour
- Host broker open house and private agent previews
- Schedule and manage public open houses
- Collect and relay showing feedback in real time
- Run targeted digital advertising campaigns
- Provide weekly market activity and interest reports
Under Contract
30–45 Days- Negotiate inspection findings and repair requests
- Coordinate appraisal scheduling and access
- Manage title work, lien searches, and survey orders
- Oversee buyer financing progress and contingency deadlines
- Facilitate HOA document delivery and compliance reviews
- Confirm all contractual milestones are met on time
Closing Week
Final 7 Days- Schedule and attend final walk-through with buyers
- Coordinate utility transfers and service cancellations
- Confirm closing figures and settlement statement review
- Arrange key handoff and garage remote programming
- Ensure all agreed-upon repairs are completed
- Deliver welcome gift and neighborhood guide to buyers
Post-Close
First 30 Days- Provide contractor and vendor referrals as needs arise
- Introduce new homeowners to neighbors and community groups
- Follow up on any outstanding items from the transaction
- Send annual home valuation and market update reports
- Invite to exclusive client appreciation events
- Remain available as your lifetime real estate resource
Why Clients Trust Ela
Cincinnati real estate isn’t just about beautiful homes—it’s about the experience surrounding every transaction. Ela has spent years cultivating relationships with Cincinnati’s most trusted professionals so you never have to wonder who to call.
From the moment you decide to buy or sell, a dedicated concierge team coordinates staging, photography, inspections, legal counsel, and relocation—so you can focus on what matters most.
What Our Clients Say
The best measure of our concierge experience is the words of the families we have had the privilege to serve.
“Ela managed every single detail of our Indian Hill sale—from staging to closing. We were relocating to London and she made it feel effortless. The house sold quickly for well above asking.”
Margaret W.
Indian Hill • Estate
“We were first-time buyers and honestly had no idea what to expect. Ela walked us through financing, inspections, and even connected us with an incredible interior designer. She is more than a realtor—she is a trusted advisor.”
David & Lauren K.
Hyde Park • Historic Home
“After interviewing four agents, we chose Ela because of her concierge approach. She coordinated everything: staging, photography, open houses, even the movers. The whole process was seamless and stress-free.”
Richard T.
Montgomery • Contemporary
“Ela sold our family home of thirty years and helped us downsize to a beautiful condo in Hyde Park. She handled the emotional side with such grace and the business side with razor-sharp precision. I recommend her to everyone.”
Susan M.
Kenwood • Move to Hyde Park Condo
Preferred Vendor Network
Every vendor in our network has been personally vetted by Ela and has a proven track record of excellence with our Cincinnati clients.
Interior Designers
Stratton & Clarke Interiors
Historic home restoration and Cincinnati staging
Whitfield Design Group
Contemporary estates and new construction
Beaumont Lane Studio
Transitional design and whole-home renovations
Architects
Hawthorne & Associates Architecture
Custom estate design and additions
Caldwell Martin Studio
Modern residential and mixed-use projects
Preston Creek Architects
Historic preservation and adaptive reuse
Contractors & Renovators
Ridgeview Custom Builders
Whole-home renovations and Cincinnati kitchens
Summit Construction Group
Structural additions and basement finishing
Heritage Craft Renovations
Period-accurate restorations and millwork
Landscapers & Pool Companies
Greenstone Landscape Architecture
Estate gardens and outdoor living spaces
Aqua Luxe Pools & Spas
Infinity pools, spas, and water features
Cornerstone Outdoor Living
Patios, retaining walls, and outdoor kitchens
Home Security & Smart Home
Sentinel Home Technologies
Full-home automation and surveillance systems
TrueGuard Security Solutions
Monitored alarm systems and access control
BrightPath Smart Living
Lighting, climate, and audio-visual integration
Insurance
Montgomery & Gray Insurance
High-value home and umbrella policies
Cornerstone Risk Advisors
Specialty coverage for estates and collections
Lakeview Insurance Group
Flood, earthquake, and liability coverage
Wealth Management
Harrington Wealth Partners
Real estate portfolio and tax strategy
Crestline Capital Advisors
Multigenerational wealth planning
Pinnacle Private Wealth
Investment management and retirement planning
Estate Planning Attorneys
Blackwell & Towne Law
Trusts, wills, and real estate transfers
Chandler Pierce LLP
Estate tax planning and asset protection
Waverly Legal Group
Probate, guardianship, and elder law
Annual Client Events
Being a client means being part of an inner circle. These exclusive events are our way of saying thank you and keeping you connected.
Spring Garden Party
An afternoon of live music, local gourmet food trucks, and garden tours at a stunning Indian Hill estate. Clients network with top landscape architects and interior designers while enjoying the first blooms of the season.
Summer Wine & Design
A curated wine-tasting evening paired with a private interior design showcase. Local designers present the season’s hottest trends while guests enjoy hand-selected wines from Ohio Valley vineyards.
Fall Market Outlook
An exclusive presentation on Cincinnati’s Cincinnati real estate market with insights from leading economists and investment advisors. Followed by a seated dinner and open Q&A on neighborhood trends and pricing forecasts.
Holiday Client Appreciation
A black-tie evening to thank clients and celebrate the year’s achievements. Features live entertainment, a silent auction benefiting local charities, and personalized gifts for every family in attendance.
Frequently Asked Questions
Everything you need to know about working with Ela and her concierge team.
Everything from professional staging and photography to contractor referrals, moving coordination, financial and legal introductions, and post-close support. My goal is to manage every detail so you can focus on the excitement of your next chapter—not the logistics.
No. Concierge services are included as part of my commitment to every client. When you list or buy with me, you receive access to the full suite of services and my entire preferred vendor network at no additional charge.
While I specialize in Cincinnati homes in neighborhoods like Indian Hill, Hyde Park, and Montgomery, I work with clients at a range of price points throughout Greater Cincinnati and Northern Kentucky. Every client receives the same white-glove experience.
Absolutely. I work with investors on acquisition strategy, property management referrals, 1031 exchanges, and portfolio analysis. My network includes commercial brokers, property managers, and tax advisors who specialize in real estate investments.
I serve all of Greater Cincinnati and Northern Kentucky, including Indian Hill, Hyde Park, Kenwood, Montgomery, Mason, West Chester, Fort Thomas, and surrounding communities. I also assist clients relocating to and from other cities nationwide.
Simply reach out by phone, email, or the contact form on this website. We will schedule a no-obligation consultation to discuss your goals, timeline, and how the concierge program can work for you. There is never any pressure—just a conversation about how I can help.
Let Ela Handle Every Detail
Your time is valuable. Experience the ease of having a dedicated professional manage every aspect of your real estate journey.